Eastside Dental Swansea | NHS, Private & Cosmetic Dentist

How we can help you

Let Eastside Dental restore your faith in high quality, transparent dental care to ensure long lasting dental health and piece of mind. Because your smile is our priority.

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FAQs

Below we have listed some of our most frequently asked questions to help you. Should you have any further questions please call us on 01792 642 733.

How can I complain?

For full details on how to complain about any NHS or private treatment you've received from us, please download our 'Policy for Handling Complaints' by clicking here.

How do I get to the practice?

If you are travelling to us by car, then please call the Practice on 01792 642733 for directions. For a full list of buses and the collection points please click here. If you are coming from the city centre, ask the dri...

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Will I need to do any paperwork?

If you have not completed a Medical History form in the last 6 months, then a new form will need to be completed. If you are not currently under treatment or have not attended the practice in over two months, then a new NHS P...

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I have difficulty climbing stairs, can I still be seen?

The Beacon Centre for Health is fully accessible to patients with elevator access required as necessary.

Can I be seen at home?

Unfortunately, we are unable to provide home visits, however we can make referrals to community services when appropriate.

Can I cancel my appointment?

Patients should be aware that 24 hours notice is required for cancellations of appointments. Continual failure to attend may result in removal from our list. A charge will be made for missed private appointments.

How much does NHS dental treatment cost?

If you are exempt from NHS dental charges, you will receive free treatment and care. If you pay for NHS dental treatment, there are three standard charges You pay one charge even if you visit more than once ...

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How can I pay for treatment?

We accept cash and all bank cards, excluding American Express. We also provide interest-free finance options for treatment plans costing between £500-£1000 over 12 months. If the finance is for an amount over £1000 or spre...

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Do I have to pay for NHS treatment?

If you fall into any of these categories when a course of treatment starts you will not need to pay for your NHS dental treatment: You are under 18, or are a full-time student under 19. You are expecting a baby, or y...

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What's the best way to clean my teeth?

We recommend using an electric toothbrush, however if you prefer to brush manually use a medium brush; with a small head, as it is easier to clean hard to reach places. We also recommend renewing your brush at least every 3 m...

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